Debbie Akwara (CEO, Niche CX Group) joins us on our third episode to dive into how Zoho CRM has helped Niche Customer Experience Group, a customer success startup based out of Nigeria and West Africa with executing its customer-centric vision.Niche Customer Experience Group is Nigeria and West Africa's first integrated boutique customer experience management service and solution provider. With a trio of businesses i.e. CX consulting, CX training and CX digital solutions, they work with organizations to help them; understand their customers better, build customer-centric capabilities and improve customer experience when customers buy, use or share their products/services.Niche Customer Experience Group aims to grow West African businesses one customer experience at a time. ​Visit their website to know more.Follow us on Twitter @zohocrm for the latest updatesWrite to us at : kassanndra.mr@zohocorp.comCheck out blogs and past episodes on our bulletinHost: Kassanndra M.R., Senior Product Marketer, Zoho CRM