Nitin Seth, CEO & Co-Founder of SMS Magic and Conversive discusses the future of customer conversations in the age of AI. We discuss where businesses should draw the line on automation and the ethical questions that face businesses today. Tune in to learn more!Learn more about Zoho CRM’s integration with SMS Magic here.Follow us on Instagram @zoho_crm for the latest updates.Got questions? Write to us at : zohocrmpodcast@zohocorp.comCheck out past episodes on our bulletin page.