Congratulations! You landed your first customers and are grateful for them. You appreciate whatever they buy, but how do you bring them even more value? How do you make your customers feel supported, appreciated, and understood? In this episode, Tom breaks down how to utilize upsells, down-sells, and funnels to make more sales the right way. Tune in to find out how!   “When it comes down to it, the conversions of you upsells and your down-sells and the steps in your funnel are really gonna drive the majority of the revenue from your launch.” -Tom Gaddis   In This Episode: Why a funnel is critical to sales success How to upsell effectively The secret to down-selling The best way to use a “bump” The steps and importance of making your buyers feel supported and appreciated   Connect with Tom Gaddis: Website: https://tomgaddis.com/ LinkedIn: linkedin.com/in/tomgaddis/ Facebook: https://www.facebook.com/tomgbiz/ Instagram: https://www.instagram.com/gaddistom/