Sharon Cave knows something is wrong the second she gets a call from her daughter Jennifer's boss saying Jennifer didn't show up for her first day at work. When no one can give her an answer as to where Jennifer was the night before, Sharon and her family set out on their own investigation. They find themselves in front of the door of Jennifer's friend Colton Pitonyak just a few blocks from the University of Texas at Austin. They can't get in, but what's behind that orange door changes their lives forever.