Our all-new podcast series sees us take your questions to the biggest lenders on our panel. We focus on the trending topics for the intermediary market, bringing you right up to date with the latest views from our lender partners. In this instalment Sesame's Managing Director Richard Howells, joins Ross Liston, Managing Director, Bankhall & PMS, to interview Graham Sellar, Head of Business Development - Mortgages at Santander. Graham provides the current view from Santander, discussing their operational ability and capacity in an incredibly busy industry. He also takes a look at customer confidence, house prices, and why the market is hopeful in the wake of the changing furlough scheme.We then move on to discuss the importance of customer communication, the true value of intermediaries, the balance between low and high LTVs and Santander's biggest month ever. Finally, we talk around rising interest rates and how Santander is actively looking to increase underwriting volumes before finishing our session with a 2021 outlook.  Hosted on Acast. See acast.com/privacy for more information.