"Your people are your business." Connect With Our SponsorsGreyFinch - https://greyfinch.com/jillallen/A-Dec - https://www.a-dec.com/orthodonticsSmileSuite - https://getsmilesuite.com/ Summary In this engaging conversation, Cary Smith shares his journey in the orthodontic industry, emphasizing the importance of compliance, risk management, and team engagement. He discusses how business owners can navigate challenges, the significance of a strong team culture, and the need for proactive leadership. The discussion highlights the role of software in modern business practices and the necessity of investing in people to ensure success. Cary encourages listeners to take actionable steps towards improving their practices and achieving their desired outcomes. Connect With Our Guest Done Desk - https://www.donedesk.com/ Takeaways Cary Smith has been working with dentists for 15 years.Done Desk was created to help dental practices manage compliance and risk.Compliance should be viewed as a pathway to business success.Proactivity is essential to avoid burnout and stress in business.Team engagement directly impacts the success of a practice.Investing in people is crucial for business growth.Culture is an output of how well a team functions together.Leadership should empower team members to take initiative.Software plays a vital role in modern business operations.Business owners must prioritize their time effectively.Chapters 00:00 Introduction and Guest Introduction01:45 Cary Smith's Background and Done Desk Overview02:06 The Importance of Compliance and Training10:31 Proactivity vs. Reactivity in Business18:13 Investing in People and Processes23:15 Addressing Doctor Satisfaction26:36 Leadership and Team Culture30:04 Optimizing Employee Roles and Rewards34:34 The Importance of Culture in Business38:56 Final Thoughts and Contact InformationEpisode Credits:  Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett LuceroAre you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?Reach out to me- www.practiceresults.com.    If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.    New episodes drop every Thursday!