In this episode, Rob Rando discusses client engagement, market research, and sales strategies, focusing on understanding clients' real needs through open, research-based conversations rather than quick solutions. Rob also shares insights from his shift from sales to product management, emphasizing skills like stakeholder communication and prioritization. He also offers practical tips for freelancers and small business owners on personalizing outreach and scaling efficiently. Tune in for advice on building strong client relationships and improving business strategies.Connect with RobFollow on X Connect with JakeWork with Jake at Gravity Web Studio.