Adapting to Communication Styles in Leadership More than 60% of the time people claim to have a bad interaction with others. That number is staggering and could be caused by a lack of awareness in our interactions. Betsy Allen-Manning, top leadership speaker, human behavior expert, and author, recognizes that being aware of different communication styles is critical to being a great leader. In this interview, she offers several best practices and strategies for becoming a better communicator.