The 911 center in Washington DC Has the unique challenge of providing services to over 30 police agencies servicing the national capital region. Interfacing with the Metro Police Department as well as each agencies federal police department isn't an easy task. In addition, the centers 400 employees need a strong leader who can be responsive to their needs, especially in these challenging times. Join me as I talk with Karima Holmes, about her challenges and solutions, and what makes her an NG911 FutureMaker.