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GTM09 - Building and Leading in Customer Success, with Pat Phelan, Chief Customer Officer, GoCardless

Notion Capital - exceptional founders, extraordinary journeys

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Episode  ·  46:15  ·  Jul 1, 2021

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With a non-traditional path into tech, Pat Phelan has been right in the middle of the evolution of the Customer Success function. In this podcast, Pat discusses how Customer Success aligns with the vision of the business, and at the same time, the needs of the customers.

46m 15s  ·  Jul 1, 2021

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