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Don't Make These Client Management Mistakes! (Hidden Relationship Killers Revealed)

The Google Ads Podcast

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Episode  ·  8:21  ·  Aug 22, 2025

About

Are you making critical client management mistakes that are costing you trust and retention? In this video, our Account Manager, Tressy Dsouza, with our Marketing Director, Bryan Caranto, reveal the HUGE errors digital marketers and Google Ads agencies often make: lack of ownership, going silent, and not setting expectations about ad performance. Learn actionable strategies for communication, proactive problem-solving, and using smart tools to build unbreakable client relationships and keep them happy long term!Connect with Tressy on LinkedIn: &#160;&#160;/&#160;tressy-dsouza-81964784&#160;&#160;Connect with Bryan on LinkedIn: &#160;&#160;/&#160;brcaranto&#160;&#160; Related videos: Client Management Tips: How to Win Back Unhappy Clients &#38; Master Communication Cadence: &#160;&#160;&#160;•&#160;&#160;Client&#160;Management&#160;Tips:&#160;How&#160;to&#160;Win&#160;Back&#160;...&#160;&#160; Client Management Basics: Onboarding Clients &#38; Setting Expectations For Success: &#160;&#160;&#160;•&#160;&#160;Client&#160;Management&#160;Basics:&#160;Onboarding&#160;Cli...&#160;&#160; ✅ To-Dos on Your First Call With a New Client: &#160;&#160;&#160;•&#160;✅&#160;To-Dos&#160;on&#160;Your&#160;First&#160;Call&#160;With&#160;a&#160;New&#160;Client&#160;&#160; Google Ads Management: Dealing with Frustrated Clients Due To Sales Challenges: &#160;&#160;<a href="https://www.youtube.com/watch?v=VYIcqBHAYv4" rel="noopener noreferrer"...

8m 21s  ·  Aug 22, 2025

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