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Customer Service Culture [EN] — Customer Service Culture [EN]
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Seasons

Season 1

Season 1 Episodes
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1
#48 Are you an emotionally intelligent manager?
Nov 4, 2025
18:25
2
#47 Protect your customer service team from time theft
Oct 8, 2025
14:15
3
#46 What you do when the customer reaches the CEO?
Sep 9, 2025
18:51
4
#45 The new balance after a rollercoaster AI year
Jul 14, 2025
17:49
5
#44 Customers see internal communication issues
Jun 18, 2025
18:45
6
#43 Avoid these slippery conversational hiccups
May 20, 2025
17:05
7
#42 Why you need more thinking customers
Apr 23, 2025
21:32
8
#41 Even a young job applicant is a customer
Mar 25, 2025
15:49
9
#40 How to match customer support and sales
Feb 12, 2025
22:09
10
#39 The great AI and human agents alliance
Jan 14, 2025
20:52

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About

Welcome to Paolo Fabrizio's podcast show about Digital Customer Service. Read more on https://customerserviceculture...

1 Season

© 2023 Spreaker (OG)

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