In this week's episode of Ongoing Mastery: Presenting & Speaking, Kirsten talks with Ryan Austin of Cognota about storytelling, public speaking, and why learning & development needs to be part of design and operations from the beginning.Our favorite moments:(02:25) Anything you do involves telling stories as part of communication(04:03) It’s ok not to be sharp around the edges(05:50) Don’t practice a script, practice the key points you want to remember(08:39) A partner operating model positions L&D as a partner with the business to effectively prioritize and collaborate(12:32) Despite feeling nervous, take the initiative. The worst that can happen is a “no”(13:27) Build a Learning Culture Committee or Advisory Board to position L&D as problem-solvers, not order-takers(14:22) First define success, then work backwards to assess how to get there(17:44) Community is at the core of Cognota, not an add-on    If you enjoyed this conversation about the entrepreneurial journey, check out Season 2, Episode 21, my conversation with Kristin N. Spencer about why storytelling is so powerful. The link is in the show notes. Rourke Training’s webpage: https://www.rourketraining.com/Ongoing Mastery: Presenting & Speaking page: https://ongoing-mastery.captivate.fm/RSS feed: https://feeds.captivate.fm/ongoing-mastery/Read a transcript of this episode:  https://share.descript.com/view/FRUL62WGLOdFor the video version of this episode: https://youtu.be/AoRz_4I701EWhat Is a Learning Management System (LMS)? | Definition from TechTargetWhat is a learning experience platform (LXP) and how is it used?The Room Where It Happens | Hamilton Wiki | FandomTell to Win - #1 New York Times Best Seller | PeterGuber.comLearnOps CommunityVirtual LearnOps® Summit 2023CognotaWhat is the Power of Storytelling? Interview with Kristin N. Spencer - Ongoing Mastery: Presenting & SpeakingLinkedIn: https://www.linkedin.com/in/kirstenrourke/Looking for a kick-ass speaking group? Use our affiliate link to join Innovation Women: https://bit.ly/innovationwomen