Here’s an episode that will keep you waiting for the next one. Tune in now! We are talking to Karthik Sankar, Vice President Marketing, Ozonetel Ozonetel is a leading omnichannel customer communication platform provider. Last month there was a press release titled - ‘Post-Unlock Contact Center Agents Are Under High Stress: Ozonetel Study’. The study is an analysis of 22 million calls made on Ozonetel’s CloudAgent platform by over 160,000 active agents across ver