Meet Jess Brown, founder of the global Japanese language community The Nihongo Connection. Jess shared the story of how the conversation clubs began. We talked about how you can change and improve on your offerings while still serving your customers. Key to her success has been her focus on finding ways to help and teach her audience instead of constantly promoting paid for services. I can’t wait to see what she does next. You can find all the links and resources mentioned in today's episode in the shownotes at thewhin.co/podcast