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#26 How are you welcoming the customer?

Customer Service Culture [EN]

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Episode  ·  13:40  ·  Sep 5, 2023

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Whenever we acquire a new customer it's such an exciting moment, that we can even feel the adrenaline pumping inside our body. But does the customer feel the same positive emotions...or rather bitter-sweet sensations? Here's a winning case example to get you inspired. Full article here >>

13m 40s  ·  Sep 5, 2023

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