Andy Cook is Customer Experience & People Director at Ruroc and previously was at Dyson & Ovo. We chat about his career which started as a young journalist. Andy shares really helpful tips. We talk about Customer Communities and if you are thinking of setting one up Andy shares some great insights. We also talk Digital, CX , Social Media and Andy's experience as a Lead Judge in UK & European awards. --- Send in a voice message: https://podcasters.spotify.com/pod/show/get-out-of-wrap/message