Why nurses must support patients' right to a second opinion

All hospitals are soon to need a system in place that allows patients, families and carers to request an urgent second opinion of care under Martha’s rule. Some hospitals already have a process in place for raising concerns about patient care, including Royal Berkshire Hospital in Reading. This episode of the Nursing Standard podcast focuses on Call 4 Concern, a nurse-led service at that already offers this approach the hospital. Journalist Erin Dean speaks to Alison Schofield, lead nurse for the critical care outreach team which runs the Call 4 Concern service, about how the service is run and the benefits it offers patients and their loved ones.For more episodes of the Nursing Standard podcast, visit rcni.com/podcast Hosted on Acast. See acast.com/privacy for more information.