By the end of this episode, you’ll understand the biggest block to success and adoption of any tech initiative at professional service firms: a lack of leadership support and buy-in. Join Mollie as she shows you how to turn your leadership team into your secret weapon for user engagement. We’ve condensed this often hard-to-manage process into a simple two-step framework: “tone at the top” and “lighten the lift.” By listening to this episode, you’ll learn to speak leadership’s language and bridge the gap between adoption and ROI.