How do you become a good communicator?

Clear and effective communication is a key part of being a nurse. But how do you hone these skills? Are they innate or learned? And what role does confidence play in being a great communicator? Janie Brown, a cancer nurse with 40 years’ experience, who has published a book on compassionate communication, answers these questions and more. Janie explains the importance of active listening, using a role model or mentor to learn from and how to protect your own well-being when breaking bad news. She also offers three tips to help newly qualified nurses to develop their communication skills.For more episodes of the Nursing Standard podcast, visit rcni.com/podcast Hosted on Acast. See acast.com/privacy for more information.