How well are your operations being run? No two businesses operate in exactly the same way – with different customers, channels, technology and compliance rules across different sectors and regions. So, how can you measure your performance fairly and find benchmarking data you can trust?In this episode of AO on Air, watch Michael Cupps, Stuart Pugh and Bhavesh Vaghela from ActiveOps delve into the new Performance Tracker for Operations – to reveal how operations teams have performed before, during and post pandemic, plus hear all the important trends to help COOs and their teams to plan for the year ahead.Key highlights include:Global and regional intelligence on how operations are being run in Financial ServicesThe five metrics every COO should know – agility, control, effectiveness, efficiency and focusHow to benchmark your own performance and fine-tune your team to drive the best productivity possibleGet your copy of the Performance Tracker for Operations via the link here – www.activeops.com/Opstracker.Meet our hosts/guestsMichael Cupps, Stuart Pugh and Bhavesh Vaghela are all senior leaders at ActiveOps. ActiveOps is a global SaaS software and services provider helping banks, insurance companies and healthcare providers do more with their operations.Visit www.activeops.com for more info.