Grew up in a family of 10. Son of a serial entrepreneur. Grew up rather quickly being one of the older siblings… Spent 6 years in the United States Submarine Service. Spent 5 years owning a company that provided instructional technology to the k-12 sector… Business closed; I became a father and fell into the collections industry and I’ve been here ever since. Cut my teeth at one company for 2 years and became part of the KBM Family 8 years ago this December... I head up the Client Development Department here at KBM and my role is to create and build business and interpersonal relationships that are based on two principals, Trust and Transparency. With that foundation in place the partnerships become sustainable and much more profitable over time. I am 100% sold out on the idea of “leading with a servant heart”; Selflessness over selfishness, and have the conviction to be morally and ethically sound in who I am, inside and outside the office. I am a single daddy to 2 awesome little girls 4 and 8 (Gabriella is my 4 yr. old and Adriana is my 8 year old). If I’m not at home working on some DIY project, you’ll find me on the golf course or the beach! Some of the great topics we discussed:1.Certified Agency and why you should use them. 2.Employee Tenure and how it affects Client Retention.3.KBM and the 8 years we have been in the FinTech / MCA space.For more information on KBM Collect please contact www.kbmcollect.com and ask for Joshua David. For information on You Negotiate and to schedule a demo email jacquelinew@rnngroup.com