Grab a drink of your choice and join us in the Chein living room! In this episode you will hear exactly what a conversation using the three steps of ‘let-it-land’, ‘tell- me-more’, and ‘name the thing’ can sound like. Through a real conversation about concerns surrounding the upcoming Passover holiday, we move away from the abstract to explicitly model what happens when using these three tools and demonstrate how it can lead to a more productive conversation.